Questions, answered.
Quick answers about LexoSign’s tools, pricing, security, and features.
Is LexoSign free to use?
Yes. The free plan includes 20 PDF operations and 5 e-signatures per month, no watermarks, and no signup for the tools. Paid plans start at $9/month (Starter) for unlimited PDF operations.
Do I need to create an account?
Core PDF utilities such as merge, split, compress, and convert work without an account. Create an account for eSignatures, the canvas editor, templates, saved documents, and usage tracking.
What browsers are supported?
LexoSign works in all modern browsers: Chrome, Firefox, Safari, Edge, and Opera. Mobile browsers on iOS and Android are fully supported too.
What’s the file size limit?
Free: up to 75MB per file. Paid plans: up to 100MB per file. Individual tools and file formats may impose lower limits.
How many files can I process?
Free: 20 PDF operations per month. Starter and above: unlimited PDF operations.
What file types are supported?
PDF, Word (.doc, .docx), Excel (.xls, .xlsx), PowerPoint (.ppt, .pptx), images (JPG, PNG, GIF, TIFF, BMP), HTML, EPUB, and more.
Are my files secure?
Uploads are encrypted in transit (TLS 1.3) and at rest (AES-256). Anonymous files are processed in isolation and automatically deleted within 30 minutes.
Do you store my documents?
Anonymous files are processed in isolation and auto-deleted within 30 minutes — never stored permanently. Our data practices are aligned with GDPR.
Can I use LexoSign for sensitive documents?
Yes. Files are encrypted at rest with AES-256 and in transit over TLS 1.3. Anonymous files are auto-deleted within 30 minutes; documents you save to a workspace are retained until you delete them.
Are LexoSign signatures legally binding?
Our electronic signatures are designed to align with the ESIGN Act (US), eIDAS (EU), and other global electronic signature frameworks, and every completed document includes an audit trail and certificate of completion.
How many signatures do I get?
Free: 5 e-signatures per month. Pro: 100 per month. Business and above: unlimited, with audit trails and advanced features.
What’s included in the free plan?
20 PDF operations per month, core PDF tools (merge, split, compress, convert), 5 e-signatures per month, up to 75MB per file, and no watermarks. Core PDF utilities do not require signup; eSignatures require an account.
What payment methods do you accept?
All major credit and debit cards (Visa, Mastercard, Amex), processed securely through Stripe.
Can I cancel anytime?
Yes. Cancel with one click from your dashboard — no cancellation fees. Your plan continues until the end of the billing period.
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